General Terms and Conditions

Mentavi is an online comparison platform that allows clients to search for and compare verified coaches based on various criteria.

• Publishing coach profiles on the platform
• Providing search and filter functions for clients
• Linking to external review platforms (Trustpilot, ProvenExpert)
• Displaying coach contact information

Mentavi provides no guarantee that a coach registered on the platform will receive bookings or inquiries from customers. There is no guarantee that:

• customers will view a coach's profile
• customers will make contact via the platform
• bookings, inquiries, or contracts will be concluded
• a specific level of revenue or business success will be achieved

By registering, the coach warrants that:

• all information provided is complete, current, and truthful
• they possess the necessary qualifications and experience
• no false or misleading information is provided
• uploaded certificates and credentials are authentic and valid
• they are of legal age (at least 18 years old)

Mentavi reserves the right to reject, suspend, or delete profiles without providing a reason, particularly if there is a suspicion of false statements, unprofessional practices, or violations of these Terms and Conditions. Account access credentials must be kept confidential. The coach is responsible for all activities that occur through their account.

• First month: Free (no payment method required to start)
• From the second month onwards: CHF 14.90 per month
• Currencies: CHF, EUR, USD
• Billing: Monthly, via credit card through Stripe

The subscription automatically renews for one month at a time unless cancelled in due time. Cancellation is possible at any time and will take effect at the end of the current billing period.

Amounts already paid will not be refunded, unless the operator is at fault or as required by law.

Mentavi reserves the right to adjust prices with at least 30 days' notice. In such cases, coaches have the right to terminate their subscription without notice.

• Keep your profile up to date at all times
• Provide only truthful information and do not engage in misleading advertising
• Do not publish content that violates applicable law, public policy, or the rights of third parties
• Do not publish discriminatory, offensive, or false content
• Treat clients professionally and respectfully
• Pay the monthly fee on time

In the event of a breach of these obligations, Mentavi is entitled to suspend or delete the profile immediately, without any refund of payments already made.

• Use the platform exclusively for legal and personal purposes
• Do not make false inquiries or engage in abusive contact
• Treat coaches with respect
• Do not publish or distribute any content that violates applicable law

The platform is free for clients to use. No contractual relationship is formed between clients and Mentavi regarding the coaching services booked.

Mentavi is not liable for:

• die Qualität, Sicherheit oder Eignung der angebotenen Coaching-DienstleistungenThe quality, safety, or suitability of the coaching services offered
• Schäden aus dem direkten Kontakt oder dem Vertragsverhältnis zwischen Coach und KundeDamages arising from direct contact or the contractual relationship between coach and client
• falsche, unvollständige oder irreführende Angaben von CoachesInaccurate, incomplete, or misleading information provided by coaches
• den Inhalt externer Bewertungsplattformen (Trustpilot, ProvenExpert)The content of external review platforms (Trustpilot, ProvenExpert)
• technische Unterbrechungen, Fehler oder Ausfälle der PlattformTechnical interruptions, errors, or platform outages
• Datenverluste, soweit nicht auf grobe Fahrlässigkeit oder Vorsatz zurückzuführenData loss, unless caused by gross negligence or willful misconduct

Mentavi displays links to external review platforms (Trustpilot, ProvenExpert) if these are available and shared by the coach. Mentavi has no influence over the reviews published there and is not responsible for their content.

Coaches who wish to dispute inaccurate reviews must contact the respective review platform directly.

The collection, processing, and use of personal data are governed by Mentavi's separate Privacy Policy, which is available on the platform.

Mentavi complies with the requirements of the Swiss Federal Act on Data Protection (FADP) and the European General Data Protection Regulation (GDPR), where applicable.

All rights to the platform, its design, content, and the Mentavi brand remain with the operator. Coaches are granted only a limited, non-transferable right to use the platform in accordance with these Terms and Conditions.

Coaches are permitted to promote their own Mentavi profile (e.g., by linking to it on social media). Any further use of the Mentavi name or logo requires prior written consent from the operator.

Coaches can cancel their subscription at any time. The cancellation will take effect at the end of the current billing period. The profile will remain active until the end of the paid period and will be automatically deactivated thereafter.

Mentavi is entitled to terminate the contract at any time without giving reasons, particularly in the event of:

• violation of these Terms and Conditions
• false or misleading information
• non-payment of the monthly fee
• unprofessional or harmful behavior towards clients or the platform

In the event of termination by Mentavi for good cause, there will be no refund of any previously

of paid amounts.

Mentavi reserves the right to amend these Terms and Conditions at any time. Significant changes will be communicated to

If a coach does not object to the amended Terms and Conditions within 30 days of notification, the amended Terms and Conditions shall be deemed accepted. In the event of an objection, the coach has the right to terminate the subscription without notice.

coaches via email at least 30 days in advance.

These Terms and Conditions are governed exclusively by Swiss law, excluding the provisions of private international law.

The exclusive place of jurisdiction for all disputes is Bern, Switzerland, to the extent permitted by law.

For consumers within the European Union, the mandatory consumer protection regulations of their respective country of residence shall apply additionally.

Sollte eine Bestimmung dieser AGB ganz oder teilweise unwirksam oder undurchführbar sein oder werden, so bleibt die Wirksamkeit der übrigen Bestimmungen davon unberührt. Die unwirksame Bestimmung ist durch eine wirksame zu ersetzen, die dem wirtschaftlichen Zweck der unwirksamen Bestimmung am nächsten kommt.

Should any provision of these Terms and Conditions be or become invalid or unenforceable in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid